TERMS AND CONDITIONS
Terms and Conditions
These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important
Terms and Conditions
This site is owned and operated by Westmid Fans of Zephyr House, Mucklow Hill, Halesowen, West Midlands, B62 8DN. If you want to ask us
anything about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at email@example.com or
telephone us on 0121 550 0315.
All rights, including copyright, in this website are owned by or licensed to Westmid Fans. Any use of this website or its contents,
including copying or storing it in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this
website for any purpose.
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the
time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised
on this website. All prices are displayed with VAT, if a price is incorrect we reserve the right to charge the correct price. Any weights, dimensions and capacities given about the goods are
approximate only. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website
and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.
to your computer
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website
or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to
any person for any loss or damage which may arise to computer equipment as a result of using this website.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no
liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the
contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
Delivery charges vary according to the type of goods ordered and cannot be refunded. We offer a Standard 3-5 day delivery service
using UPS for orders up to 30kg. Orders weighing 30kg or over will be delivered using either UPS or TPN. The price of delivery will be calculated at checkout.
Please note that we are only able to deliver to addresses within the United Kingdom. We will deliver the goods to the address you specify
for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your
delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control,
the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. We will consider delivery outside of the UK if you contact prior to ordering and the
costs are agreed.
goods must be notified to us within 7 days of the expected delivery date
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the
time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.
and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order
and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
Under the Distance Selling Regulations you have the legal right to cancel your order within fourteen days of receipt of your goods (WITH THE
EXCEPTION OF ANY MADE TO ORDER ITEMS).
You may cancel your order at any time up to 14 days after receiving the goods by notifying us
You must return the goods with the original packaging to us at your expense within 7 days of your notice of cancellation, ensuring that you
obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to
accept their return. Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price to you to the card you originally used for the purchase minus any delivery
charges if they were applicable
Goods should be returned to Westmid Fans, Zephyr House, Mucklow Hill, West Midlands, B62 8DN
SHORTAGES and DAMAGE of goods must be notified to us within 3 days of receipt of the same
Returns under Warranty
Goods supplied shall be subject to the manufacturer’s standard guarantee. Faulty goods will be returned to the Company who reserve the right
to repair or replace. Claims for consequential loss will not be considered under any circumstances.
Should returned goods be found not to be faulty or have failed due to circumstances not covered by the Warranty, the Company will recover in
full all cost incurred.
Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal
injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be
unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as
jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and
construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts vare concluded in
Minimum Age Restrictions
By accepting our terms and conditions we assume you are of 18 years or over.
Westmid Fans is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be
identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Westmid Fans may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you
are happy with any changes. This policy is effective from 25/5/18
We may collect the following information:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting
using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website
in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A
cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that
we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites
are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by
writing to us at Westmid Fans, Zephyr House, Mucklow Hill, Halesowen, West Midlands, B62 8DN or by emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do
so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you
please write to us at the above address.
Business ID no. 1375073
VAT no. 300 1976 96